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return
& exchange
Conditions for return or exchange


Refunds and ExchangeÂ
In the rare event that the products fail to meet the suppliers’ commitment to quality, we will facilitate a negotiation between you and the supplier and a refund or an exchange may be offered at their discretion.
All refunds will be made via within 5 business days after approval.
In circumstances where you are eligible for a refund, our suppliers may at their absolute discretion offer to exchange the product in dispute within 5 days of the complaint in alternative to providing a refund. Exchange will not be allowed in any other circumstances.